Privacy Policy

PRIVACY AND DATA PROTECTION POLICY

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data, by the that directive 95/46 / CE (hereinafter RGPD), Law 34/2002, of July 11, on services of the information society and electronic commerce (hereinafter, LSSI-CE) and of Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD), LivinnX Santiago guarantees the protection and confidentiality of personal data, of any kind that our clients provide us, in accordance with the provided in the General Regulation of Protection of Personal Data.

The data provided will be treated in the terms established in the RGPD, in this sense LivinnX Santiago has adopted the levels of protection that are legally required, and has installed all the technical measures at its disposal to prevent loss, misuse, alteration, unauthorized access by third parties, set out below. However, the user must be aware that Internet security measures are not impregnable.

Responsible for the treatment
Name: LivinnX Santiago
CIF: 900786581-5
Address: LORD COCHRANE 166, SANTIAGO, CHILE.
Telephone: 577451343
Email: info@livinnsantiago.com

Purpose of the treatment

All the data provided by our clients and / or visitors on the LivinnX Santiago website or its staff will be included in the registry of personal data processing activities, created and maintained under the responsibility of LivinnX Santiago, essential to provide the services. requested by users, or to resolve doubts or questions raised by our visitors. Our policy is not to create profiles on the users of our services.

Legitimacy of the treatment

  1. Contractual relationship: It is the one that applies when you buy one of our products or contract any of our services.
  2. Legitimate interest: To attend to the queries and claims that you ask us and to manage the collection of the amounts owed.
  3. Your consent: If you are a user of Our website, by checking the box on the contact form, authorizes us to send you the necessary communications to respond to the query or request for information.

Recipients

We do not transfer your personal data to anyone, except for those public or private entities to which we are obliged to provide your personal data due to compliance with any law. To give an example, the Tax Law obliges to provide the Tax Agency with certain information on economic operations that exceed a certain amount.

In the event that, regardless of the aforementioned assumptions, we need to disclose your personal information to other entities, We will request your permission in advance through clear options that will allow you to decide in this regard.

Communication
We will not carry out international transfers of your personal data for any of the indicated purposes. (INTERNAL NOTE: THIS PARAGRAPH HAS TO BE CHANGED BY THE RESPONSIBLE IF INTERNATIONAL TRANSFERS REALLY OCCUR. WE RECOMMEND YOU ASK FOR ADVICE IF YOU DON’T KNOW HOW TO REFLECT IT PROPERLY TO COMPLY WITH THE STANDARD )

Conservation

We will only keep your personal data for as long as necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we examine the risks involved in the treatment, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookies Policy.In this sense, LivinnX Santiago will keep personal data once its relationship with you is finished, duly blocked, during the limitation period of the actions that may derive from the relationship maintained with the interested party. data will be inaccessible to LivinnX Santiago, and will not be processed except for making it available to public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the treatments, as well as for the exercise and defense of claims before the Agency Spanish Data Protection.

Security
We use all reasonable efforts to maintain the confidentiality of the personal information in question in our systems. We maintain strict levels of security to protect the personal data that we process against accidental loss and unauthorized access, treatment or disclosure, taking into account the state of technology, the nature and the risks to which the data is exposed. However, we cannot be responsible for the use that you make of the data (including username and password) that you use on our website. Our staff follows strict privacy rules and in the event that we hire third parties to provide support services, we require them to abide by the same rules and allow us to audit them to verify compliance.

Your rights

We inform you that you can exercise the following rights:

  1. Right of access to your personal data, to know which are being processed and the processing operations carried out with them;
  2. Right to rectify any inaccurate personal data;
  3. Right to delete your personal data, when this is possible (for example, by legal imperative);
  4. Right to limit the processing of your personal data when the accuracy, legality or need for data processing is doubtful, in which case, we may keep them for the exercise or defend claims.
  5. Right to oppose the processing of your personal data, when the legal basis that enables us to process those indicated is our legitimate interest. «Nombre_Empresa» will stop processing your data unless it has a legitimate interest or is necessary for the defense of claims.
  6. Right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or its Consent.
  7. Right to revoke the consent granted to LivinnX Santiago

To exercise your rights, you can do so free of charge and at any time by contacting us at LORD COCHRANE 166, SANTIAGO, CHILE., attaching a copy of your ID.

Protection of rights
In case you understand that your rights have been neglected by our entity, you can make a claim at the Spanish Agency for Data Protection, through any of the following means:

  • Electronic office: https: //www.aepd.es :
  • Spanish Data Protection Agency, C / Jorge Juan, 6, 28001, Madrid
  • Telephone: 901.100.099 and 912.663.517

Filing a claim at the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or attorney is not necessary .

Updates
LivinnX Santiago reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect compliance with it.